CANCELLATION POLICY 2022
The cancellation of the booked period notified through certified mail, e-mail, or fax:
- 10 days before the arrival day (for the period of stay from 09/07-27/08/22) will result in the refund of the whole advance payment, but not of the booking expenses.
- 7 days before the arrival (except period 09/07-27/08/22) day will result in the refund of the whole advance payment, but not of the booking expenses.
If the cancellation occurs 10 or 7 or fewer days (depending on period of stay) before the arrival day the advanced payment will be considered as a penalty for disrespecting the contract and therefore no refund can be claimed.
Bookings made directly on our web site can be cancelled up to 7 days before your arrival for free.
Clients who made a down payment with PayPal will receive a refund, excluding the commission.
Free cancellation up to one day before arrival
In case of cancellation due to grave causes or healthcare status, the cancellation is free up to a day before your arrival.