Caorle, VENEZIA 
Cancellation Policy
Booking and cancellation conditions
Accommodation units or pitches must be booked in advance.
Reservations can be made via our website, e-mail or telephone.
To confirm a reservation, a deposit of 50% of the total amount, including any booking fees, is required.
Upon receipt of the deposit, guests will receive a booking confirmation e-mail with the relevant stay conditions.
Delays in arrival must be promptly communicated to Villaggio San Francesco and, as with early departures, will result in payment of the entire booked period.
Booking conditions 2025
The Management reserves the right to assign or change the accommodation or pitch number based on needs.
It is possible, for a fee, to reserve a specific pitch number, but not for accommodations.
- Cost of reserving a specific pitch number (non-refundable):
- €100 for stays with arrivals between the opening and June 30, and between September 1 and closing.
- €200 for stays with arrivals between July 1 and August 31.
Preferences will be noted in the system, but they are not guaranteed, and the Management reserves the right to assign or change the accommodation or pitch number if necessary.
2027 Booking Conditions
It is not possible to reserve a specific accommodation unit or pitch number.
Assignments are made exclusively by Management according to organisational requirements.
Minimum Stay 2027
The minimum stay requirements for 2027 are as follows:
- From 29/04 to 15/05 and from 11/09 to 30/09: minimum stay of 2 nights
- From 15/05 to 24/07 and from 21/08 to 11/09: minimum stay of 5 nights
- From 24/07 to 21/08: minimum stay of 7 nights (fixed arrival and departure days apply depending on the accommodation).
Exceptional stays
During high season, the minimum stay is 7 nights.
Arrival and departure days depend on the chosen accommodation:
- Friday arrivals and departures only
- Lodge Premium Sea Breeze
- Holiday Home Accessible
- Holiday Home 6
- Holiday Home Midi
- Saturday arrivals and departures only
- Holiday Home Comfort Plus Accessible
- Holiday Home Comfort Plus Residence
- Holiday Home Mini
- Holiday Home 5
- Holiday Home Green Oak
- Holiday Home Green Oak Accessible
- Lodge Prestige Roses
- Lodge 4 Accessible
- Lodge 5
- Holiday Home Mini Deluxe
- Belvedere Pitch
- Sunday arrivals and departures only
- Holiday Home Kids
- Lodge Deluxe Sea View
- Lodge Deluxe Sea View Suite
- Holiday Home Comfort
- Premium Sea Breeze Pitch
- Monday arrivals and departures only
- Lodge Prestige Lilac
- Lodge Prestige Lilac
- Free Zone – arrivals possible every day, with specific exclusions
- Holiday Home Blue Ivy (except Saturday)
- Holiday Home Deluxe (except Saturday and Sunday)
- Holiday Home Deluxe Accessible (except Saturday and Sunday)
- Lodge Prestige Daisy (except Saturday and Sunday)
- Holiday Home 4 (except Friday, Saturday and Sunday)
- Belvedere Flexi Pitch (except Saturday)
- Villino (arrival/departure any day of the week)
Departure Times
- Pitches: by 12:00 noon
- Accommodation units: by 10:00 a.m.
Booking Pitches with ACSI or ADAC
If you book at the special rate using an ACSI or ADAC card, you can choose from all our pitches.
It is not possible to choose a specific pitch number.
Bookings with an ACSI Card
With the discounted rate, it is possible to book a pitch at the following price:
- €27.00 from 29/04/2027 to 15/05/2027, from 29/05/2027 to 19/06/2027 and from 04/09/2027 to 30/09/2027
- €32.00 from 15/05/2027 to 29/05/2027 (Pentecost period)
The Premium Sea Breeze Pitches are available with an additional charge of:
- €9.00 from 29/04/2027 to 15/05/2027 and from 25/09/2027 to 30/09/2027
- €11.00 from 15/05/2027 to 29/05/2027 and from 11/09/2027 to 25/09/2027
- €15.00 from 29/05/2027 to 19/06/2027 and from 04/09/2027 to 11/09/2027
Bookings made at the ACSI rate cannot be combined with any other discounts, offers or promotions.
2027 Cancellation Conditions
Cancellation or modification of a reservation must be made in writing (registered letter or e-mail).
- Cancellation deadlines:
- From opening until 30 June: at least 10 days before arrival
- From 1 July to 31 August: at least 15 days before arrival
- From 1 September until closing: at least 10 days before arrival
If the cancellation is made within the applicable deadline, the entire deposit will be refunded.
Otherwise, the amount paid will be retained as a cancellation fee.
The relevant date is the postal stamp date (for letters) or the date of receipt (for e-mails).
Refunds may take between 15 and 45 working days.
Important note regarding extra services:
Additional services booked in advance (half board, breakfast, beach service) are subject to the same cancellation conditions as the accommodation.
Payment Methods
The following payment methods are accepted:
- Cash (within the legal limit of €4,999.99)
- Debit card
- Visa and Mastercard credit cards
Cheques, American Express and PayPal are not accepted.
Tourist Tax
The price indicated in the booking confirmation does not include the tourist tax.
The tourist tax must be paid on site and amounts to:
- €2.00 per person per day (maximum 10 nights) – village and campsite
- €1.70 per person per day (maximum 10 nights) – residence
Children aged 0–5.99 years are exempt from paying the tourist tax.
Any booking fees are non-refundable.
Prices may be subject to change in the event of changes to the VAT rates established by the State.
Beach Service Conditions
The same refund conditions applicable to accommodation apply to the booking of the beach service.
The service is non-refundable in the event of adverse weather conditions that make it impossible to use the beach during the booked period.
The beach place reservation is considered confirmed once the payment has been successfully completed.
Official Rules of the San Francesco Village
House rules and more information on rental terms are available on the following link: San Francesco house rules.
Call us